§ Retail & D2C
A sweets and snacks brand that takes orders and payments on its own
A full storefront with UPI and card payments, five order stages, seven automatic customer updates and a 13-module admin the team runs themselves.
What was breaking
Selling online meant messaging, confirming and chasing every order by hand, and every card payment gave away a slice of already-thin margin.
- ×Orders arrived through chats and calls, then got written down again
- ×Payment happened separately, and had to be matched to the order later
- ×Every change to a product or a banner needed a developer
What we built
- ✓A storefront with the full catalogue and checkout
- ✓Zero-commission UPI QR payments with instant settlement, plus Razorpay for cards and wallets
- ✓Automatic WhatsApp and email updates across seven order triggers
- ✓A 13-module admin dashboard for products, orders, banners, templates, users and backups
- ✓Infrastructure built for festival-season traffic, with verified payment webhooks
Built with: Next.js · Prisma · Razorpay · Cloudflare R2 · WhatsApp
What it does now
13
Admin modules the team runs without us
Measured by us
5
Order stages tracked end to end
Measured by us
7 triggers
Customer updates sent automatically
Measured by us
Zero
Commission on UPI payments
Measured by us
The solution behind it
eDukan
eStore & payments engine
Your complete online store. Payments, orders, and WhatsApp automation — without a developer on call.
See eDukan in full →More case studies